
FREQUENTLY ASKED QUESTIONS
No jargon, no nonsense, just lekker, straight-up answers!
GENERAL FAQ'S
Are Back 2 Nature Products Suitable for Sensitive Skin?
Less is more for those with sensitive skin, which is why we’ve created simple yet effective products that are free from harsh chemicals such as synthetic fragrances, parabens, and drying alcohol that can inflame and irritate your skin. We've also been sure to include specific natural ingredients that have calming properties like Rose and Jojoba oil.
The Sensitivity Test
Wary of trying a new product? We get it. Before incorporating it fully, patch-test a small area.After waiting 24 hours, look for signs of redness or irritation. If you see angry skin, say cheers to that newbie. If not, welcome it into your new skincare routine.
Are Oil-Based Products Suitable for Oily Skin? (Yes, Here's Why!)
A common misconception is that oils are not good for people with acne-prone, sensitive, or oily skin. In fact, some natural plant oils have inbuilt antibacterial, anti-inflammatory benefits and some are close to our own natural sebum. Specific natural oils help balance out oil production as opposed to drying your skin with harsh synthetic ingredients leading to a more clear and balanced complexion.
Can Men Use Back 2 Nature Products?
Heck yeah! We love a guy who takes care of his skin, and we've made sure to create a product range that does the job with less time and hassle.
Which Products Work Best for Acne-Prone Skin?
Click here to see a list of suitable products for acne-prone skin.
How Should I Store My Natural Back 2 Nature Products?
Keep your products happy in a cool, dark cabinet away from heat, UV rays, light, and moisture. This preserves their natural goodness and active ingredients! Living somewhere hot or humid? Pop less-frequently used items like Face Masks in the fridge for a longer life (and a refreshing application!).
What's the Ultimate Anti-Aging Combination?
All our products feature age-defying properties, but our customers' holy grail routine includes our Anti-Aging CBD Night Balm paired with Golden Glow~Botanical Face Serum (goodbye age spots and pigmentation!). For extra rejuvenation, add our Calming Face Toner to tighten capillaries and balance skin hormones, plus our Repairing Fynbos Mask to heal sun damage and boost hydration.
Can I Use Essential Oil Products During Pregnancy?
While most of our essential oils are pregnancy-safe, we recommend checking with your doctor about products containing Buchu (in our Golden Glow Botanical Face Serum) and Clove (in our Mineral Toothpaste). These appear in very small percentages, but your wellbeing comes first!
Which Products Work Best for Very Dry Skin?
Click here to see a list of suitable products for dry skin.
Is Your Haircare Right for My Hair Type?
Our haircare range works wonders for dry, irritated, or itchy scalps. We've specially formulated these products to stimulate growth and bring life back to dull hair using purely natural ingredients that nourish from root to tip.
SUNCARE FAQ'S
Mineral sunscreens act as a physical barrier by sitting on top of the cells of the skin naturally blocking out harmful UV rays. It is therefore important to ensure you have a visible layer on at all times when exposed to the sun. If you can't see a visible layer, it may be time to re-apply. We have also created a variety of tinted formula's to give you that more ‘natural’ look.
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What does “reef-safe” actually mean?
Globally over 14,000 tons of toxic sunscreen enter the ocean each year. Some of the ingredients that cause these sunscreens to be toxic are oxybenzone, avobenzone, octisalate, octocrylene, homosalate and octinoxate.
We care about our Oceans and that's why we use natural, non toxic ingredients. We ensure that the key active ingredient, Zinc Oxide & Titanium Dioxide, isuncoated and non-nano, where the particle size is +300nm per particle, ensuring it is unable to absorb or penetrate into any sea creatures, including you!
Click here to read more.
What does SPF actually mean?
SPF 30 protects your skin of 97% of harmful UVB rays, whilst SPF 50 is 98%.
SPF (Sun Protection Factor) simply determines the duration of coverage. So if your skin type takes 10 minutes to burn, SPF 30 provides you with 30 times the protection of no sunscreen. That means 30 times longer before you start to burn, so in this case, 300 minutes, provided that you have a generous visible layer applied to your skin.
Are your sunscreens suitable for sensitive or acne-prone skin?
Yes — and that’s one of the things we’re proud of. Our formulas are:
- Non-comedogenic (won’t clog pores)
- Fragrance-free & colourant-free
- Naturally antimicrobial, thanks to zinc and titanium
This makes our sunscreens ideal for those with sensitive skin, acne-prone skin, or even little ones with delicate skin. No burning, no breakouts — just happy, protected skin.
Are your sunscreens safe for babies and kids?
Yes, yes, and yes. We've kept it super gentle with ingredients like zinc oxide, coconut oil, beeswax, and shea butter — no parabens, synthetic fragrances, or preservatives. It’s the go-to for beach bums of all ages.
What do you use to tint your sunscreens?
We use a blend of non-nano iron oxides and rooibos matcha powder — both 100% natural and safe. Iron oxides are mineral pigments extracted from laterite-rich soil, giving our sunscreen that warm, earthy tone without any synthetic dyes. The result? A natural, sun-kissed look that blends in beautifully with your skin tone — without compromising protection.
Can I use this if I surf, run, or train outdoors?
Totally. Our water-resistant formula is made for movement — from salty surf missions to sunrise hikes in the Cederberg. The key? Non-nano zinc oxide – a powerhouse mineral that sits on top of the skin, creating a physical barrier that reflects UV rays rather than soaking in. It holds up beautifully in water and sweat, giving you reliable protection even when you’re out in the elements.
Does it rub in easily or leave a white cast?
Our tinted options are super blendable and melt into your skin beautifully with a bit of warming. Traditional zinc can leave a white cast (it’s part of the mineral magic), but our carefully balanced formula works to reduce that chalky look while still offering the heavy-duty protection you need.